Returns & Exchanges

At Jones Sports Co., we stand by the quality of our gear and offer a 30-day return policy for unused items in their original packaging. Whether you need a different color or a full refund, our goal is to get you back on the field with the right equipment.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your unused gear in its original box, ensuring all tags are attached and a copy of the packing slip is included.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned equipment, we will issue a refund to your original payment method within 5-7 business days.